Neil Byers
PRODUCT LEADER | DIGITAL PRODUCT CREATION AND GROWTH
About Me
I’m a Product Leader with 25+ years creating and growing digital products across media, public sector, travel and energy. The products have been national and international in reach, and I’ve led everything from small founding teams to a department of 80.At the BBC I lead 6 teams responsible for its content management tooling. Alongside that, I founded QuestPoint, a platform that lets visitor attractions run GPS-triggered quiz trails that visitors open in their phone browser, with no app. I built and launched it on my own as a non-technical founder, using AI-assisted development.My work spans the full product lifecycle, from strategy to planning and delivery. I set direction aligned to organisational goals, build the teams and product capability to deliver it, and lead and coach product managers. I also speak on product leadership and early-career product management.What I care about stays the same whatever the product: clarity, trust and supporting people to grow. I focus on creating the conditions for teams to do their best work, removing complexity, building shared purpose and keeping user needs at the centre of every decision.I’m at my best in mission-driven environments where thoughtful products can make a meaningful difference.
Key Skills
Digital Strategy
Strategically thinking about the big picture, anticipating future needs, and crafting a roadmap for success:
Developing a long-term vision, objectives, and roadmap for digital products
Deeply understanding the market, customers, and stakeholders to ensure the right product fit
Using AI-assisted development to build and launch new products
Product Management
Passionate about building successful products, discovering creative solutions, and driving innovation:
Launching new products and founding the teams to build them
Focused on rapid delivery through Lean and Agile methodologies
Skilled in leading product-led growth through design, development and data initiatives
Leadership & Mentoring
I lead by creating clarity, building trust, and helping teams and leaders do their best work:
Bring people together across product, tech, operations, and exec teams to drive alignment
Focus on growing leaders through coaching, honest feedback, and shared ownership
Build strong relationships that enable better decisions and faster delivery
INDUSTRY EXPERIENCE
| Industry | Companies | Experience |
|---|---|---|
| Media & Broadcast | BBC, STV & S1 | 9 Years |
| Digital Consulting | Accenture, Vision Consulting & AND Digital | 6.5 Years |
| Public Sector | Skills Development Scotland | 6 Years |
| Energy | Scottish Power | 2 Years |
| Travel & Tourism | Skyscanner & QuestPoint | 1 Year |
SPEAKING
Available to deliver talks on Product Leadership or early career product management. Including:
“If My Dad Was A Product Manager” - As delivered at the {Develop: BBC} Conference 2024
“No Plan, No Problem” - for senior school pupils
Get in touch
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